LOYALTY PROGRAM / VIP CARD
Our VIP Loyalty Card membership offers an exceptional way to enhance your travel experience by providing exclusive accommodation and privileged discounts.
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Benefits at a glance |
Platinum |
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Member Price |
RM500 |
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2D 1N stay with breakfast for 2 (deluxe room category) |
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20% discount on Food & Beverage outlet (excluding alcohol beverages, room service, banquet functions and prevailing food promotion in the outlets including our yearly Ramadan buffet promotions) |
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Free access to the swimming pool and gym twice a month for a club member not staying in the hotel. |
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One-time 25% discount on hi-tea for up to 10 guests. |
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15% discount on accommodation best availability rates. Not applicable on promotion rates and public holiday. |
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An advance reservation of at least 72 hours prior to arrival date is require as to ascertain the availability of the room. |
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New member one-time discount e-voucher: 25% off Best Available Rates. |
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Birthday discount e-voucher |
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Claim a free 1kg birthday cake during your birthday month. (2-day advance booking is required.) |
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Early check-in at 12noon (subject to availability) |
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Late check-out till 5 pm ( subject to availability) |
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Complimentary room upgrades (subject to availability) |
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One-time complimentary access to our club lounge to enjoy the facilities |
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Additional benefits will be regularly updated. For instance, you may receive special privileges when tiering up with our partnered malls or outlets. |
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Terms & Conditions:
1. Membership Validity:
Membership is valid for ONE (1) year from the date of enrollment.
2. Renewal:
Members can renew their membership before expiration to maintain benefits.
3. Termination:
Seri Pacific Hotel Kuala Lumpur (SPHKL) reserves the right to terminate or suspend membership for any misuse.
4. Benefits Transferability:
Membership benefits are non-transferable and apply only to the cardholder.
5. Changes to Program:
Seri Pacific Hotel Kuala Lumpur (SPHKL) reserves the right to modify or terminate the program with advance notice.
6. Dispute Resolution:
Any disputes will be resolved at the discretion ofSeri Pacific Hotel Kuala Lumpur (SPHKL).