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LOYALTY PROGRAM / VIP CARD

Our VIP Loyalty Card membership offers an exceptional way to enhance your travel experience by providing exclusive accommodation and privileged discounts.

Benefits at a glance

Platinum

Member Price

RM500

2D 1N stay with breakfast for 2 (deluxe room category)


20% discount on Food & Beverage outlet (excluding alcohol beverages, room service, banquet functions and prevailing food promotion in the outlets including our yearly Ramadan buffet promotions)


Free access to the swimming pool and gym twice a month for a club member not staying in the hotel.


Special 20% discount on treatments at Teratak Spa.


One-time 25% discount on hi-tea for up to 10 guests.


15% discount on accommodation best availability rates. Not applicable on promotion rates and public holiday.


An advance reservation of at least 72 hours prior to arrival date is require as to ascertain the availability of the room.


New member one-time discount e-voucher: 25% off Best Available Rates.


Birthday discount e-voucher


Claim a free 1kg birthday cake during your birthday month. (2-day advance booking is required.)


Early check-in at 12noon (subject to availability)


Late check-out till 5 pm ( subject to availability)


Complimentary room upgrades (subject to availability)


One-time complimentary access to our club lounge to enjoy the facilities


Additional benefits will be regularly updated. For instance, you may receive special privileges when tiering up with our partnered malls or outlets.



Terms & Conditions:

1. Membership Validity:
Membership is valid for ONE (1) year from the date of enrollment.

2. Renewal:
Members can renew their membership before expiration to maintain benefits.

3. Termination:
Seri Pacific Hotel Kuala Lumpur (SPHKL) reserves the right to terminate or suspend membership for any misuse.

4. Benefits Transferability:
Membership benefits are non-transferable and apply only to the cardholder.

5. Changes to Program:
Seri Pacific Hotel Kuala Lumpur (SPHKL) reserves the right to modify or terminate the program with advance notice.

6. Dispute Resolution:
Any disputes will be resolved at the discretion ofSeri Pacific Hotel Kuala Lumpur (SPHKL).